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Merchant Sales Consultant

Apply Now Job no: 999155
Work type: Permanent full time
Location: Perth CBD & West
Categories: Business Banking, Customer Service & Call Centre

Join us at Bankwest as we strive to be the best by delivering what matters to our customers. Enjoy working with friendly colleagues, along with genuine opportunities to grow a career where you feel like your contribution really counts.

Supporting Bankwest’s sales channels you will engage with all new Merchant Customers, performing ‘needs analysis’ that will include, but is not limited to providing merchant quotes taking into consideration: assessing Risk (i.e. business type), product requirements, annual merchant turnover and pricing.

You will be required to perform KYC/AML and Credit Checks, ie. VEDA and ASIC on all new Merchant customers prior to submitting to CBA’s Merchant Fulfilment team for processing. You will have great attention to detail with a focus on creating an outstanding customer experience.

Your key responsibilities will include:

•Ensure Service Levels are met and quality objectives are met

•Deliver market leading service to customers and ensuring an excellent customer experience through prompt and efficient service

•Prioritising and actioning of new and existing sales leads.  Monitoring and follow up of outstanding leads

•Taking inbound sales enquiries, advising on product, providing pricing quotations and completing merchant applications

•Outbound sales calling to support campaigns

•Ensure compliance with regulatory and risk obligations with minimal re-work “right first time”

Please apply online today for your application to be considered.

If you'd like further information or need assistance please contact us on 1800 989 696.
Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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